Help Centre

At BeeBio we feel passionate about animal safety and we do not test our ingredients or finished products on animals. 

Yes, BeeBio products are vegetarian friendly. We are members of the NZ Vegetarian Society and adhere strictly to their rules. BeeBio products (except for our Royal Jelly Crème), have all been through a vigorous testing process and have Vegetarian Society approval. 

While we use all natural ingredients BeeBio cannot be certified organic/ vegan as all our products contain Active 16+ Manuka Honey, which at this level is not an organic/ vegan approved ingredient.

Yes, BeeBio's Active 16+ Manuka honey is certified to the Molan Gold Standard (MGS). This was developed and named after the scientist Dr Peter Molan, acknowledged as one of the world’s leading authorities on the qualities of Manuka Honey. The MGS is a grading system that has been reviewed by the Ministry for Primary Industries of New Zealand to ensure that it meets legislative requirements. It appraises the natural marker methylglyoxal MGO found in Manuka Honey and assures purity and quality.

http://www.mgs.org.nz/

No, there are no parabens in BeeBio Skincare products. 

The glycerine we use in our products is from vegetable sources, either from RSPO Sustainable Palm oil or Coconut oil.

Yes, BeeBio is proudly New Zealand owned and operated, based in Christchurch, New Zealand. We are an enthusiastic team who believe strongly that we can strengthen the skin's barrier system and repair skin problems using Active 16+ Manuka honey. 

We constantly strive to improve our products and make them more sustainable. Where possible all ingredients used in Beebio skincare products are sourced from New Zealand. We also use NZ based businesses to support BeeBio where we can. 

BeeBio proudly meets the criteria to be a part of the New Zealand FernMark Licencing. The FernMark license is a formal NZ Government recognition of BeeBio’s connection to NZ and clearly communicates that NZ is our country of origin to all our customers.  

The 16+ Active Manuka Honey Seal on our skincare products represents the independently certified, biological activity that is only found in True Active 16+ Manuka Honey. This is a measure of the Non Peroxide Activity (NPA) which is only found in True Active 16+ Manuka Honey. So, while some honeys have no more activity than sugar, the use of  16+ Active Manuka Honey in BeeBio products, alongside natural botanicals, synergistically work together to protect, moisturise and nourish the skin, while supporting skin cell regeneration and boosting the production of collagen and elastin. All this will help to reduce the appearance of fine lines and wrinkles, and improves the skin's natural barrier protection, strengthening the skin. Strong, healthy skin enhances your natural protection mechanism to control ageing and common skin disorders. You will have certainty that your skin is being treated with the best quality Active 16+ Manuka Honey for skincare in the world.

Yes, BeeBio skincare is perfectly safe for you to use during pregnancy and nursing. BeeBio skincare works topically only, so you do not need to worry, and we use natural ingredients. Our products are also free from:

• silicones
  
• artificial colours
  
• artificial perfumes
  
• petrochemicals
  
• propylene or butylene glycols
  
• DEA or MEA ingredients
  
• parabens for preserving
  
• volatile alcohols
  
• sodium laureth or lauryl sulphate, phthalates, propylene glycol
  

If you are concerned it is always advisable to consult your medical practitioner for advice.  

BeeBio Active 16+ Manuka honey skincare products all work to strengthen the skin, allowing the skin's natural defence system to repair any concern/problem. By using nature and science and maintaining the skin's natural pH at approximately 5.5, BeeBio skincare can treat the following problems: 

• rosacea
  
• acne
  
• thinning skin
  
• pigmented skin
  
• dry and lifeless skin
  
• premature aging
  
• skin showing stress from environmental damage
  

BeeBio products are suitable for all skin types.

BeeBio Active 16+ Manuka Honey Skincare products all work to strengthen the skin, which will allow the skin's natural defence system to repair the skins concern/problem. By using nature and science and maintaining the skin's natural pH at approximately 5.5, BeeBio skincare is suitable for all skin types.

BeeBio skincare products are focused on strengthening the skin to use the skin's natural defences to overcome common skin concerns. All skin types - no matter what age you are - will benefit from skin strengthening. No matter what your skin problem/concern is, once you focus on maintaining your skin's integrity and start strengthening it, you will discover that your skin problem/concern starts to diminish. This is science and nature working in perfect harmony.

Yes you can return a product if you are unhappy - please review our Returns Policy.